Betty Responsible Gaming

Our Commitment to Safer Play

We operate under the oversight of the Alcohol and Gaming Commission of Ontario (AGCO) and are regulated through iGaming Ontario (iGO), which means every part of our platform — from our welcome Betty bonus to our loyalty program — is designed in line with strict Ontario standards for player protection. Our BetGuard and RG Check affiliations reinforce that commitment, and our age restriction of 19+ is enforced at every stage of registration and play.

We understand that for the vast majority of our players, gaming at Betty is simply a form of entertainment — a way to unwind, enjoy great slots, and maybe land a big win along the way. Our job is to make sure it stays that way. That's why we've built a full suite of responsible gaming tools directly into your account dashboard, available any time you want to check in on your play.

Tools We Offer at Betty Casino

Here at Betty, we give you full control over your gaming activity. You don't need to wait for a problem to arise before using these tools — we encourage every player to explore them from day one as part of healthy, balanced play.

• Deposit Limits — Set daily, weekly, or monthly caps on how much you can deposit, helping you stick to a budget you're comfortable with.
• Loss Limits — Define a maximum amount you're willing to lose over a set period, so your spending always stays within your own boundaries.
• Wager Limits — Control how much you stake across slots, crash games, and other titles in our library.
• Session Time Reminders — Receive alerts after a set period of play so you always know how long you've been at the tables or reels.
• Cooling-Off Periods — Take a short break from your account — anywhere from 24 hours to several weeks — without closing it permanently.
• Self-Exclusion — Choose to exclude yourself from Betty Casino for a longer period, up to permanent closure, through Ontario's self-exclusion framework.
• Reality Checks — Pop-up reminders that show your current session length and activity, helping you stay aware while you play.

Our Betty support team can walk you through setting up any of these tools, and adjustments can usually be made directly from your account settings. If you want to lower a limit, this typically takes effect immediately; if you want to raise one, we apply a short cooling period, in line with responsible gaming best practice, to make sure the decision is a considered one.

How We Support Our Players

We at Betty want every player to feel comfortable reaching out whenever something doesn't feel right — whether that's a question about a deposit, a concern about your own play, or a request to activate one of our responsible gaming tools. Our Ontario-based support team is available 24/7 through live chat, with no bots involved, so you're always speaking to a real person who understands Ontario regulations and our platform inside and out.

Our Betty Casino team is trained to handle these conversations with care and without judgment. If you tell us you'd like to pause your account, set a new limit, or simply talk through your recent play, we'll help you do exactly that — quickly and confidentially.

Recognizing the Signs

Part of playing responsibly is knowing what to watch for in your own habits. We encourage every player at Betty to check in with themselves periodically and ask honest questions about their play. Some signs that it might be time to use one of our tools or reach out for support include:

• Spending more time or money than you originally planned
• Chasing losses with bigger bets to try to win back what you've lost
• Borrowing money or using funds meant for essentials to keep playing
• Feeling anxious, irritable, or preoccupied with thoughts of gaming
• Neglecting work, relationships, or responsibilities because of time spent playing
• Hiding your gaming activity from friends or family

If any of this sounds familiar, please don't wait. We at Betty Casino would rather you reach out early than let things escalate. Our support team can guide you toward the right tool, whether that's a temporary deposit limit or a longer self-exclusion period.

External Resources We Recommend

Beyond the tools we provide directly, we also encourage our players to make use of independent, Ontario-based and national organizations dedicated to problem gambling support. These services are free, confidential, and separate from Betty, which means you can speak openly without any connection back to your account with us.

• ConnexOntario — A free, confidential service available 24/7 for Ontario residents, offering information and referrals for problem gambling support (1-866-531-2600).
• Gamblers Anonymous — Peer support meetings, available in person and online, for anyone affected by gambling, including family members.
• Responsible Gambling Council (RGC) — A national organization providing educational resources and tools for safer play.
• BetGuard — The responsible gambling certification we align with to ensure our platform meets rigorous safety standards.

Our Betty team believes that combining our internal tools with these outside resources gives players the strongest possible safety net. You're never limited to just one option — use whichever combination feels right for you.