Betty Casino Canada – Frequently Asked Questions (FAQs)

Welcome to the official FAQ page for Betty Casino Canada. Whether you’re new to online gaming or a returning player looking for clarity, this guide covers everything you need to know about how Betty Casino works — including account setup, bonuses, payments, game rules, and responsible gaming. Our goal is to make your experience seamless, safe, and enjoyable.

Below you’ll find answers to the most frequently asked questions from our Canadian players.

 Promotions & Bonuses

What is the welcome bonus at Betty Casino Canada?

New players at Betty Casino Canada are eligible for a 100 free spins bonus when making a first deposit of $20 or more. You can choose any slot game to use your spins on, giving you full control over your welcome experience.

Are there any wagering requirements?

Yes. Most bonuses come with a standard 35x wagering requirement, which means you’ll need to bet 35 times the bonus amount before withdrawing bonus-related winnings. Always check individual bonus terms before claiming.

Can I use free spins on any game?

The welcome offer allows you to choose your preferred slot game for your 100 free spins. Other free spin offers may be restricted to specific games — these details are always listed in the promotion’s terms and conditions.

Do promotions expire?

Yes. Most bonus offers and free spins expire within 7 to 14 days after being credited to your account. Be sure to use them in time to avoid losing them.

 Payments & Withdrawals

What deposit methods are available?

Betty Casino Canada supports a variety of secure payment methods, including:

  • Interac (e-Transfer)

  • Visa / Mastercard

  • iDebit

  • Instadebit

  • ecoPayz

  • Paysafecard

All transactions are processed in Canadian Dollars (CAD) for your convenience.

What is the minimum deposit?

The minimum deposit to play and qualify for promotions is $20 CAD.

How long do withdrawals take?

Withdrawal processing times depend on the method used, but typically range from 24 to 72 hours. Bank transfers may take longer due to financial institution policies.

Is there a withdrawal limit?

Yes. Betty Casino sets daily, weekly, or monthly withdrawal limits depending on your account level and verification status. Visit our Withdrawal Policy page or contact support for the most accurate information.

 Account & Verification

How do I create an account?

To register with Betty Casino Canada, click the “Sign Up” button and complete the form with your name, email, date of birth, and valid Canadian address. You must be 19 years or older to play.

Why do I need to verify my identity?

As a licensed and regulated casino, we follow anti-money laundering (AML) and know-your-customer (KYC) requirements. You may be asked to provide government-issued ID and proof of address before making a withdrawal.

I forgot my password — what should I do?

Click “Forgot Password?” on the login screen. You’ll receive an email with a secure link to reset your password.

 Games & Software

What games can I play at Betty Casino?

Betty Casino Canada offers hundreds of online casino games, including:

  • Video slots

  • Progressive jackpot slots

  • Blackjack

  • Roulette

  • Baccarat

  • Live dealer games

Our games are provided by industry-leading software developers such as NetEnt, Pragmatic Play, and Evolution Gaming.

Can I play games for free?

Yes, many slot games have a demo mode that lets you try them out without wagering real money. Live dealer games are not available in demo mode.

 Mobile & User Experience

Can I play Betty Casino on my phone or tablet?

Absolutely. Betty Casino is fully optimized for mobile and tablet devices, whether you’re using iOS or Android. No app download is required — simply log in via your mobile browser.

Is the site secure?

Yes. We use SSL encryption and advanced firewall technology to protect your data and transactions. Betty Casino complies with all regulatory requirements for online gaming in Canada.

 Responsible Gaming

Does Betty Casino promote responsible gambling?

Yes. Betty Casino Canada is committed to player safety and wellbeing. We offer:

  • Deposit limits

  • Loss limits

  • Session reminders

  • Self-exclusion tools

If you feel your gaming habits are becoming harmful, please contact our support team or seek help from Canadian services like ConnexOntario.

 Customer Support

How do I contact Betty Casino support?

Our customer support team is available 24/7 through:

We’re here to help with any questions about bonuses, payments, or technical issues.

 Is Betty Casino Legal in Canada?

Yes. Betty Casino operates under a valid international gaming licence and complies with Canadian laws. Online casino gaming is legal in most provinces for players aged 19 and up (18 in Alberta and Québec).

Please check your local regulations before playing.