Privacy Policy – Betty Casino Canada

At Betty Casino Canada (“we,” “us,” “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, mobile applications, or related services (collectively referred to as the “Platform”).

We are fully committed to safeguarding your data and complying with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using Betty Casino, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. Information may be collected in the following ways:

1.1 Personal Information

This includes, but is not limited to:

  • Full name

  • Date of birth

  • Email address

  • Mailing address

  • Phone number

  • Government-issued ID (for age and identity verification)

  • Payment information (credit/debit card details, e-wallets)

  • Betting and gaming activity

  • IP address and geolocation data

1.2 Non-Personal Information

We also collect technical data such as:

  • Browser type and version

  • Device type and operating system

  • Time spent on the platform

  • Pages viewed

  • Referral URL

This data helps us enhance user experience and ensure site functionality.

2. How We Use Your Information

We use the information we collect for several lawful purposes:

  • To verify your age and identity in compliance with legal requirements

  • To manage your account and provide customer support

  • To process transactions and ensure secure payments

  • To personalize your experience and suggest relevant promotions or content

  • To monitor and prevent fraudulent activity or breaches of our terms

  • To meet legal and regulatory obligations under Canadian gambling law

  • To send promotional emails or service-related communications, where permitted

You may opt out of promotional communications at any time via the unsubscribe link in our emails or by contacting our support team.

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve our services. Cookies help us:

  • Remember your login preferences

  • Track user behaviour for analytics and security

  • Offer location-specific content

You can control or disable cookies in your browser settings. However, some features of the Platform may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data under the following circumstances:

  • With third-party service providers (e.g., payment processors, verification services) under strict confidentiality agreements

  • With law enforcement or regulatory bodies, if legally required

  • With marketing platforms, only if you’ve given explicit consent

  • In case of a business transfer, such as a merger or acquisition, where user data may be part of the assets

All third parties we partner with are carefully vetted and comply with Canadian privacy standards.

5. Data Storage and Protection

Your data is stored on secure servers located in Canada or trusted jurisdictions that uphold strong data protection laws. We use industry-standard encryption, firewalls, and access controls to protect your information.

Access to your personal data is strictly limited to authorized personnel only. We regularly update our security protocols to mitigate evolving cyber threats.

6. Data Retention

We retain your personal information only for as long as necessary:

  • To comply with legal obligations

  • To resolve disputes

  • To enforce our Terms & Conditions

If you close your account, we may retain certain information for recordkeeping purposes and to prevent fraud, but we will securely delete or anonymize unnecessary data.

7. Your Rights Under Canadian Law

As a Canadian resident, you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request deletion (subject to legal limitations)

  • Withdraw consent to data processing

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise your rights, please contact our Privacy Officer at [email protected].

8. Privacy of Minors

Betty Casino Canada is strictly for users aged 19 years and older. We do not knowingly collect personal information from individuals under the legal gambling age in Canada. If we become aware that we’ve collected such data, we will promptly delete it.

9. Third-Party Links

Our Platform may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before interacting with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. All changes will be posted on this page with an updated “Last Revised” date.

If we make significant changes, we will notify you by email or through a notification on the Platform.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Privacy Officer
Betty Casino Canada
Email: [email protected]